1. What “Personal Information” means
In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, SearchWiz will not give, sell, rent, or loan any Personal Information to any third party. Personal Information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes.
2. How We Protect Personal Information
We use or may use information collected by cookies, log files, device identifiers, and clear GIFs information to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site
(b) provide custom, personalized content and information
(c) to provide and monitor the effectiveness of our Service
(d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns(e) diagnose or fix technology problems
(f) help you efficiently access your information after you sign in
(g) to provide advertising to your browser or device, and(h) automatically update the SearchWiz Service on your mobile devices.
We may share Personal Information with any member of the SearchWiz team, which includes any entity that controls, is controlled by, or under common control with SearchWiz.
3. Links to other websites
The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Service. SearchWiz does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. We are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content, you do so at your own risk.
4. Customer testimonials / comments / reviews
From time to time, we may post customer testimonials on the Sites which may contain Personal Information. We always obtain the customers’ consent prior to posting their names along with their testimonials.
5. Protection of information
SearchWiz is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. When you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. SearchWiz is not responsible for the functionality or security measures of any third party.
6. Hosting and data transfer
We are based in Canada, but, unless we expressly agree otherwise, we may host, transfer, and process data, including Personal Information, in Canada and in other countries through SearchWiz and third parties that we use to operate and manage the Service. These countries may have data protection laws that are different from those of your country of residence. SearchWiz takes appropriate measures to ensure such transfers are in compliance with applicable laws.
We process and store information on behalf of our customers. You may decline to submit any Personal Information through the Service, in which case we may not be able to provide certain services to you. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Service. However, doing so may disable many of the features available through the Service.
8. Correcting and updating your information
Customer may update, delete, or change your Personal Information you have provided SearchWiz by logging in to the Service and providing such additional information or deleting such information where applicable. If you are not our customer and would like to gain access to, or request deletion of, information we have collected, please contact us at firstname.lastname@example.org. We will use commercially reasonable efforts to respond to such queries within a reasonable time. SearchWiz has no direct relationship with the individuals or companies (“End Users”) with whom you may interact using the Service. Any such End Users seeking access to, or who would like to correct, amend, or delete data which may be stored in the Service should direct their query to the applicable SearchWiz customer acting as the data controller for such information.
9. Data retention
SearchWiz will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy, or as required or permitted under the applicable law. We may further retain and use this Personal Information as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following termination of a customer’s subscription to the Service.
10. Children's Personal Information
SearchWiz does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Service. We advise parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to SearchWiz through our Service, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
11. Notice to California Residents
Under California Civil Code Sections 1798.83–1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com.
12. Notice to EU Residents
We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your acceptance to such changes to this Policy. If you do not accept the terms of this Policy, you should immediately discontinue use of the Service.
14. Business transactions
16. Contact us
If you have questions regarding this Policy or about the privacy practices of JumpQuery, please contact us by email at firstname.lastname@example.org.